Privacy Policy
Welcome to Eoperator! At E Commerce Operator Private Limited ("Eoperator," "we," "us," or "our"), we are committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, share, and process your personal information when you visit our website, www.eoperator.in, use our mobile application, or engage with our services (referred to collectively as the "Platform").
Your Agreement to Terms
By accessing the Eoperator Platform, providing your information, or availing our products/services, you expressly agree to abide by the terms and conditions outlined in this Privacy Policy, our Terms of Use, and any applicable service/product terms. Please read this policy carefully. If you do not agree, please refrain from using our Platform.
Information Collection
When you interact with Eoperator, we collect and store the information you provide. While you can explore certain sections of the Platform anonymously, some services may require registration. We may track your preferences, buying behavior, and other information to enhance our understanding of user demographics and improve our services.
We may collect personal information, such as email address, delivery address, name, phone number, and payment details when you set up an account or engage in transactions. Additionally, if you participate in events, contests, or loyalty programs, we may collect relevant information.
Third-Party Partners
Eoperator collaborates with third-party business partners and Ultra-Partners specializing in various categories. If you use services offered by these partners, you may be redirected to their platforms, and your data sharing will be based on your Eoperator login credentials. Please review their privacy policies before disclosing any information.
Use of Your Information
We use your personal information to provide requested products and services, improve customer experience, resolve disputes, detect and prevent fraud, and inform you about offers and updates. With your consent, we may access additional information, such as SMS, contacts, location, and device details, to enhance your experience.
Cookies
Eoperator uses cookies to analyze web page flow, measure promotional effectiveness, and enhance trust and safety. You can control cookie settings at the individual browser level, but disabling cookies may limit certain features on the Platform.
Sharing of Personal Information
We may share your personal information with Eoperator group companies, affiliates, and third parties for various purposes, including providing products/services, conducting checks, and marketing. We may also disclose information to comply with legal obligations or respond to legal processes.
Links to Other Sites
Our Platform may contain links to external websites or applications. Eoperator is not responsible for the privacy practices or content of these linked sites.
Security Precautions
We maintain physical, electronic, and procedural safeguards to protect your information. However, users are responsible for safeguarding login and password records for their accounts.
Choice/Opt-Out
You can opt-out of non-essential communications by logging into the Notification Preference page on our Platform.
Children Information
Our Platform is intended for users capable of forming a legally binding contract. We do not knowingly collect personal information from children under 18 years old.
Data Retention
We retain personal information in compliance with applicable laws. Data may be retained for fraud prevention, legal rights exercise, defense against claims, or other legitimate purposes.
Your Rights
You have the right to access, correct, and update your personal information. You can withdraw consent by contacting us, but withdrawal may impact your access to the Platform.
Your Consent
By using our Platform or providing information, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.
Changes to this Privacy Policy
Check our Privacy Policy periodically for updates. We will notify you of significant changes through the Platform or email as required by law.
Grievance Officer
For privacy-related concerns, contact our Grievance Officer:
- Name: Mr. Shubham Gori
- Designation: Founder
- Email: founder@eoperator.in
Customer Support
For queries or complaints, contact our Customer Support at support@eoperator.in or visit https://www.eoperator.in/helpcentre.
Last Updated: 28th June 2023
